Microsoft Outlook Comprehensive

Whether you are a new user or have been using Outlook for years, this course will vastly increase your understanding of Outlook. Existing users will learn how to get the most out of Outlook, break any bad habits, learn shortcuts and discover a massive range of hints and tips from our expert Outlook trainers. 

Course Goals:

Delegates will learn efficient e-mail procedures, calendars, meeting scheduling, sharing resources, contacts and tasks. Delegates will also learn shortcuts and tips about how to use Outlook in the most efficient way.

Topics:

Inbox 

• Send & Receive Messages
• Keyboard shortcuts
• Hints & Tips from the experts
• Reply & Forward
• Check for New mail
• Instant Search Options
• Send Options
• BCC, CC
• Out of Office settings
• Personal Address Book
• Flags, Categories
• Auto-signature
• Check Names
• Categories
• View / Clean-up / Ignore Conversations
• Clear Autocomplete list
• Quick Steps
• Views, columns, panes, conditional formatting
• Focused Inbox
• Attachment options inc 365 Cloud links

Folders

• Favourites
• Sub Folders
• Public Folders
• Personal Folders
• Finding Items
• Views
• Filtering

Archive

• AutoArchiving
• Archiving
• Expired Items

Rules

• Quick rules
• Detailed rules
• Managing rules

People

• Address books
• New Group (365 Group)
• New contact Group (Distribution list)

Calendar 

• Creating Appointments
• Recurring, Tentative, Busy
• Copying an Appointment
• Moving an Appointment
• Appointment Reminder
• Editing an Appointment
• Deleting an Appointment
• Creating an Appointment from a Task
• Shared Calendars
• Calendar Permissions
• Taskpad
• Meeting Planner
• Changing Meetings
• Autopick
• Creating a Meeting from a contact
• Changing a Meeting after sending invite
• Automatically Accept or Decline Responding
• to Meetings
• Customising Calendar
• Setting Up Calendar
• Holidays
• Displaying Calendar to Others
• Working with Teams meetings

Microsoft 365

• Using Outlook on Devices / Smart Phones / Tablets
• Outlook Apps on iPad / Android
• Microsoft OneDrive
• Working within a SharePoint environment
• Working with 365 Outlook Online
• Obtain a Hotmail Account
• Teams

Tasks

• Create
• Sort & Prioritise
• Recurring Tasks
• Tracking Tasks
• Category Names for Tasks
• Assigning Tasks to Others
• Working with 365 To Do App
• 365 Planner App