Diploma Front Office Management Course

The Diploma in Front Office Management Course is designed to prepare students for professional roles in the hospitality and hotel management industry.

The curriculum covers essential areas such as front desk operations, guest relations, reservations, check-in and check-out procedures, communication skills, hotel software basics, billing and cashiering, customer service excellence, and professional etiquette. Students receive practical training to confidently handle guest interactions and front office responsibilities.

After completing the course, graduates can work as Front Office Executive, Receptionist, Guest Relations Officer, Hotel Front Desk Staff, Customer Service Executive, or pursue higher studies in hotel and hospitality management.

Course Pre-requisite

• Passed 10+2 (Higher Secondary) from a recognized board

• Students from any stream are eligible

• Minimum age: 17 years

• Basic English communication skills preferred

• Interest in hospitality and guest service